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The Quality Ambulatory Care Series (Publications and Software)
Telephone Triage Decision Support Tools for
Nurses:
Guidelines for Ambulatory Care (7th Edition)
By: Dale Woodke, RN, MA, FNP
Special
Contributor: Carol Rutenberg, RN C, MNSc
- 3 Categories: Adult, Pediatrics, OB
- Includes special CD with add'l resources and link to online guidelines
(add'l electronic licenses available - call for info)
- Prices
- Full Set = $269
- Adult & Pediatrics = $239
- Adult w/ OB = $239
- Adult or Pediatrics = $209
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| These respected manuals (BY nurses, FOR nurses) detail a
conversation-based system addressing common call-in symptoms / conditions. They specifically
track with the standard nursing process; include unique urgency decision tools; provide home
care guidance / teaching info; offer OTC recommendations; etc.
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Telephone Assessment of Common Complaints:
A Structured Approach for Nurses
 By: Carol Rutenberg, RN C, MNSc
( 110+ templates - $89)
These clinical templates guide Nurses through the first step of the telephone nursing
process - a systematic assessment prior to guideline selection. Standardizes history-taking;
improves quality of patient assessment; helps minimize risk of selecting the wrong decision
support tool; and helps with training. Includes "A-B-C-D", Subjective, and Objective
assessment prompts. (NOTE: These templates are included in the Woodke guidelines, above.)
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